Patient, family & visitor information
Phelps Hospital is located in Sleepy Hollow, a town in Westchester County, NY. It is about 25 miles north of New York City and adjacent to the Hudson River.
By car: The Phelps campus is at the juncture of Route 9 and Route 117. Travelers from Rockland County may cross the Hudson River using the Tappan Zee Bridge, approximately 3 miles south of campus. Travelers from southern Westchester may take I-87 North or the Sprain Brook Parkway North.
All parking is free of charge.
By train: Take the Hudson line on the Metro North railroad to either the Tarrytown or Scarborough stop. From Tarrytown, you may take the Local 13 bus. Taxi service is also available from either stop.
For more information, dial 511.
By bus: The Local 13 Bee-Line bus stops on the Phelps campus. You may take this bus from Ossining, Tarrytown, Port Chester, Elmsford, White Plains or the “Platinum Mile” (I-287 through White Plains, Harrison, and Rye).
For more information, call (914) 813-7777.
Patients’ Bill of Rights
Every patient has the right to receive treatment without discrimination based on race, color, national origin, religion, sex, sexual orientation, age, gender identity, gender expression or disability, in addition to other important rights.
Read the full bill of rights here.
Billing & insurance
Your hospital bill covers the cost of your room, meals, 24-hour nursing care, laboratory work, tests, medication, therapy and the services of hospital employees. You will receive a separate bill from your physicians for their professional services.
The hospital is responsible for submitting bills to your insurance company and will do everything possible to expedite your claim. You should remember that your policy is a contract between you and your insurance company, and you have the final responsibility for payment of your hospital bill.
Please check with your health plan to make sure Phelps Hospital is considered in-network for the particular service you require. Professional services are usually billed separately from facility services.