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Our mission

At Phelps Hospital, we're devoted to our mission of: 

  • Improving the health of our community through education, partnerships and advocacy—regardless of the ability to pay
  • Sustaining an environment of excellence and compassion where medical, social and rehabilitative services are delivered efficiently and effectively
  • Educating our community and the professionals that work here to achieve optimal health outcomes and quality of life
  • Striving to advance the professional excellence of our healthcare and support professionals, as well as our research initiatives
  • Providing quality, comprehensive care in a safe, modern environment where advanced medical techniques and effective management are combined to provide an indispensible community health resource

Our vision

As we serve our patients and our community, our vision is to be: 

  • A financially successful, modern and technologically advanced institution that is the preferred hospital for employees and physician partners 
  • Known throughout the region as the provider of choice for excellent clinical services and nursing care, patient satisfaction and community health 
  • Cooperative with other healthcare institutions in providing high quality care at a reasonable cost 

We hold ourselves to the highest standards of behavior and service, and will always provide the best patient care with Phelps PRIDE. 

Patients-first philosophy 
Humane care 
Ethical practices 
Loyal employees 
Proactive ideas 
Sensitive staff 

Professional service 
Respectful policies 
Illuminating research 
Delivery of positive outcomes 
Exceeded expectations 

Honors & awards
Joint Commission Gold Seal logo
Joint Commission
NICHE logo
Highest level NICHE status for care of older adults
Baby-Friendly hospital
Excellence in cancer care
Lung cancer screening Center of Excellence
Diagnostic and breast imaging Centers of Excellence
American Heart Association Stroke award logo
Gold Plus Award for Stroke Care
IAC logo
Cardiovascular diagnostic lab
Cardiac rehabilitation
A Fit-Friendly worksite
AAAHC logo
Excellence in gastroenterology
Hyperbaric medicine
NY State Office Mental Health
Behavioral health programs
AASM logo
Sleep center
American diabetes association logo
Diabetes education center recognition

Leadership

Kenneth Taber

Kenneth Taber

Board Chairman

Daniel Blum

President and CEO, Phelps Hospital

Tobe Banc, MD

Senior Vice President and Medical Director, Phelps Hospital

Mary McDermott, RN

Senior Vice President, Patient Care Services and Chief Nursing Officer, Phelps Hospital

James McCullagh

James McCullagh

Associate Executive Director of Finance

Eileen Egan RN, Esq

VP, Quality Assurance, Risk Management and Governance

Tracy Feiertag

VP, Service Lines and Physician Practices

Robbins L. Gottlock, MD

Specialties: Family Medicine

William Reifer

VP, Quality & Case Management

Helen Renck, MSN, RN, CJCP, JCC

VP, Clinical Operations Patient Safety Officer

Jill M. Scibilia, CFRE

VP, Development

Glen Taylor

VP, Support Services